Free Shipping on Orders Over $150 within Australia.
Free Shipping on Orders Over $150 within Australia.
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CAN I RETURN AN ITEM DUE TO CHANGE OF MIND?
If the item is returned (within 7 days of you receiving it) with proof of purchase we are happy to exchange it or issue a credit note (valid for 3 months), however we do not refund due to change of mind. Please see Terms and Conditions for further details.
HOW LONG DOES DELIVERY TAKE?
Between 3-8 days for all Australian addresses. (if your purchase has not arrived within 10 days, please email us.)
OUT OF STOCK PRODUCTS ARRANGEMENT
If an item is out of stock, please feel free to email us to discuss when the item is expected to be in stock again.
You may also leave your contact details, so we can notify you when the item comes in.
DO YOU TAKE CUSTOMER ORDERS?
Yes for most items we are happy to take customer orders (with a 50% deposit required). Please email us to discuss.
WHAT POSTAGE SERVICE DO YOU USE?
Australia Post.
WHY IS THE PEARL SLIGHTLY DIFFERENT FROM THE PHOTO?
We make all efforts to ensure that the photography of our pearls on the online store is a true representation of the freshwater pearl’s virtues. Please bear in mind that all freshwater pearls vary in colour, size, complexion, lustre and shape. Being a natural product, freshwater pearls may have some natural markings.
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